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Spot on: the manager-employee and employer-employee relationship have indelibly changed this year. This has been a long time coming, but we're now closer to a more authentic acknowledgement of the transactional nature of work. The fact that work is transactional doesn't mean that the relationships we build at work are transactional, or that the work itself is transitional and fleeting. But it does mean that we can be more deliberate about how we add value on both sides of the table, and rethink the idea of retention for retention's sake.

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